FAQ

 

❓ Frequently Asked Questions

🕒 What is your production time?

All of our products are made in-house, which means every order is crafted with care. Please allow 3-5 business days for production before your order ships.

📦 What shipping options do you offer?

Orders typically ship via ground or First-Class Mail to keep things affordable. If you’d like faster delivery or tracking, you can upgrade to Priority Shipping at checkout.

📬 Will I receive tracking information?

Tracking is only available on Priority Shipping or certain upgraded shipping methods. Standard First-Class Mail may not include tracking.

📍 Where do you ship from?

We ship from Colorado Springs, CO, using USPS and other standard carriers.

🌍 Do you ship internationally?

Not yet—we currently only ship within the United States, but we hope to expand in the future.

🧼 How do I care for your stickers?

Our stickers are printed on water-resistant glossy paper and laminated by hand. While they can handle light moisture (like wiping with a damp cloth), they are not waterproof and should not be submerged or run through a dishwasher. Ideal for notebooks, laptops, or other dry, indoor surfaces. NOT recommended for cars or other exterior surfaces.

🔄 What’s your return policy?

You can view our full return policy here. If something isn’t right with your order, please reach out—we’re happy to help make it right: orders@mothbrosgothco.com